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We will accept a replacement copy of lost, stolen or destroyed items.
This needs to be approved by the appropriate Academic Liaison Librarian.
Contact your Academic Liaison Librarian before buying books.
email: alls@londonmet.ac.uk
Providing your name in full and your student number
The replacement copy must be the same title as the one on your loan record.
It must be a new copy.
We only accept the latest edition of the title.
Where items are out of print, we may accept a second hand copy. Please discuss with your Academic Liaison Librarian before you purchase.
If you are not able to provide a replacement copy you will be charged a minimum fee of £50.00 per item, but the charge may be higher as we charge the actual price for more expensive items. If you find the lost item(s) within 3 months, we can refund the payment, less an administrative charge of £10.00 per item. We do not refund if a replacement copy has already been accepted.
You will be billed immediately for the replacement cost of the book plus any overdue fines
Payments are made online via ePayments